House rules Parkhotel Valkenburg
1. Checking in and out
- Check-in after 3 pm. Earlier check-in on request and at an additional cost of €15, if available.
- Check out by 11 am. Later check-out on request and at an additional cost of €15, if available.
2. Smoking
- This building is completely smoke-free.
- For smoking in the room, we will charge a fine of €250 and if the smoking ban continues to be ignored, we will call in the Police.
3. Pets
- Pets are welcome. Dogs and cats must be leashed. Only in the breakfast room and the restaurant your pet is not welcome. You can have breakfast and dinner with your dog in our living room and on our terrace.
4. Visitors
- Visitors are welcome until 10 p.m.
- Overnight stay of unregistered guests is not allowed without permission from the reception.
5. Damage and theft
- Guests are responsible for damage to hotel property.
- Do not leave valuables in your car.
- Theft or vandalism will be reported to the Police immediately.
- Each hotel room has a safe deposit box. Please do not leave valuables in the room. The hotel is not responsible for loss or theft of personal belongings.
7. Behavior
- Parents or guardians are responsible for their children.
- Treat hotel employees and other guests with respect.
- The use of drugs and excessive alcohol consumption during the stay, is not allowed. In case of excessive alcohol consumption, staff is allowed to stop serving alcohol. In case of persistent intolerable behavior caused by alcohol or drugs, we will involve the Police.
- We ask you to respect silence between 10:00 p.m. and 7:00 a.m.
- If you cause a nuisance to other guests, we will first ask you to stop. If you ignore this warning, we will call the Police immediately.
8. Cameras
- Cameras hang in various places in public areas. The purpose of recordings is to protect the safety and property of employees and guests. In case of an emergency, the recordings are reviewed and, if necessary, handed over to the Police.
9. Safety
- Always follow the instructions of the staff during emergencies.
- It is not permitted to block emergency exits or activate fire alarms unnecessarily.
10. Charging electric cars
- The hotel has a number of charging stations. Please inquire at the front desk.
